Retail Rebate Survey

Name *

First

Last

Dealership You Purchased From

Your Dealership Experience *

How would you rate your overall experience with the dealership?

Your Encore RV Experience *

How would you rate your overall experience with Encore RV?

were services?

Dealership/Salesperson Knowledge of Product *

How would you rate overall knowledge of the dealership/salesperson as it pertained to Encore RV and the RV you purchased?

Did the Dealership provide clear and accurate information about the retail rebate program?

How important were the following items when you were making your purchase? *

	Not Important	Neutral	Somewhat Important	Very Important
Overall Quality of the RV	Not ImportantOverall Quality of the RV Not Important	NeutralOverall Quality of the RV Neutral	Somewhat ImportantOverall Quality of the RV Somewhat Important	Very ImportantOverall Quality of the RV Very Important
100% Wood-Free Construction	Not Important100% Wood-Free Construction Not Important	Neutral100% Wood-Free Construction Neutral	Somewhat Important100% Wood-Free Construction Somewhat Important	Very Important100% Wood-Free Construction Very Important
Aluminum Frame/Tri-Bond Construction	Not ImportantAluminum Frame/Tri-Bond Construction Not Important	NeutralAluminum Frame/Tri-Bond Construction Neutral	Somewhat ImportantAluminum Frame/Tri-Bond Construction Somewhat Important	Very ImportantAluminum Frame/Tri-Bond Construction Very Important
Encore Warranty	Not ImportantEncore Warranty Not Important	NeutralEncore Warranty Neutral	Somewhat ImportantEncore Warranty Somewhat Important	Very ImportantEncore Warranty Very Important
Aluminum Cabinetry	Not ImportantAluminum Cabinetry Not Important	NeutralAluminum Cabinetry Neutral	Somewhat ImportantAluminum Cabinetry Somewhat Important	Very ImportantAluminum Cabinetry Very Important
One-Piece Fiberglass Roof	Not ImportantOne-Piece Fiberglass Roof Not Important	NeutralOne-Piece Fiberglass Roof Neutral	Somewhat ImportantOne-Piece Fiberglass Roof Somewhat Important	Very ImportantOne-Piece Fiberglass Roof Very Important
Retail Rebate	Not ImportantRetail Rebate Not Important	NeutralRetail Rebate Neutral	Somewhat ImportantRetail Rebate Somewhat Important	Very ImportantRetail Rebate Very Important
Features	Not ImportantFeatures Not Important	NeutralFeatures Neutral	Somewhat ImportantFeatures Somewhat Important	Very ImportantFeatures Very Important

How likely are you to *

	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Recommend Encore RV to another person	Very UnlikelyRecommend Encore RV to another person Very Unlikely	UnlikelyRecommend Encore RV to another person Unlikely	NeutralRecommend Encore RV to another person Neutral	LikelyRecommend Encore RV to another person Likely	Very LikelyRecommend Encore RV to another person Very Likely
Recommend your Dealership to another person	Very UnlikelyRecommend your Dealership to another person Very Unlikely	UnlikelyRecommend your Dealership to another person Unlikely	NeutralRecommend your Dealership to another person Neutral	LikelyRecommend your Dealership to another person Likely	Very LikelyRecommend your Dealership to another person Very Likely
Buy Another Encore RV	Very UnlikelyBuy Another Encore RV Very Unlikely	UnlikelyBuy Another Encore RV Unlikely	NeutralBuy Another Encore RV Neutral	LikelyBuy Another Encore RV Likely	Very LikelyBuy Another Encore RV Very Likely

Do you have any additional comments or suggestions on how Encore RV can improve our products or services?

Can you tell us how you heard about Encore RV?